Recover the money your dental practice lost to denied claims.
We work your denied insurance claims end to end. Every claim is triaged by denial reason, appealed with AI-drafted letters reviewed by specialists, and tracked in a portal you can see, down to the recovered dollar.
- HIPAA-aware by design
- Native X12 835 / ERA ingest
- Fully online onboarding, no calls
Your recovery at a glance
A transparent view of the denied claims we’re recovering on your behalf.
Recovered over time
Last 7 monthsTop payers recovered
Recently recovered
View all claims →| Claim # | Payer | Denial reason | Denied | Recovered | Status |
|---|---|---|---|---|---|
| CLM-88472 | Delta Dental | Missing tooth clause | $4,820 | Paid | |
| CLM-88455 | Cigna | Needs narrative | $3,410 | Paid | |
| CLM-88401 | MetLife | Frequency limitation | $2,240 | Partially paid | |
| CLM-88377 | Aetna | Coordination of benefits | $5,140 | Paid |
Works with your practice management system
DentrixEaglesoftOpen DentalCurveDenticonFuse + any clearinghouse that delivers 835s
Product tour · Sample workspace, not client results
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0% - recovery rate
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$0.00M - returned to the practice
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0 - claims recovered
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0 - days avg. to resolution
These figures show what the product tracks, from a sample workspace. Real client results will be published, anonymized, as engagements complete, win or lose.
The problem
Denied dental claims quietly drain your practice
Payers deny claims for fixable reasons: missing narratives, frequency limits, coordination of benefits. Most are recoverable. Most are never worked.
They pile up
Front office teams are built to run a practice, not to fight payers. Denials land in a queue nobody has time to work.
They get written off
Every unworked denial becomes a write-off. Money the practice already earned quietly disappears from the books.
Nobody can see them
Without claim-level tracking, you can't tell what was appealed, what was recovered, and what simply expired.
How it works
From remittance file to recovered dental claims
Getting started takes one file export. Everything after that is on us.
Onboard online in ~10 minutes
Tell us about your practice, upload an ERA (X12 835) or CSV export, and e-sign the authorization. No sales call, no demo to schedule.
We triage by reason code
Every claim is grouped by its CARC denial reason and matched to a proven fix playbook. No guesswork, no cherry-picking.
Appeals drafted with AI, reviewed by people
Appeal letters and corrected claims are drafted in seconds, then reviewed by a recovery specialist before anything reaches a payer.
You watch the money come back
Every claim is tracked to payment in your portal, with recovered dollars recorded claim by claim.
What you get
A complete denial-recovery operation, on tap
The team, the process, and the software. No billing department required.
Playbooks for every denial reason
A standard, proven fix for each CARC code: missing tooth clause, frequency limits, coordination of benefits, timely filing, and more.
AI-assisted appeals
Appeal letters and corrected claims drafted by AI in seconds, then reviewed and signed off by a human specialist.
Claim-by-claim tracking
Status, dollars, and full history on every claim, from first triage to posted payment. Nothing falls through the cracks.
A portal for your practice
Log in any time to see open denials, appeals in progress, and recovered totals. No email chasing, no status calls.
Per-payer analytics
See which payers deny most and pay slowest, with days-to-resolution tracked automatically across your book.
Statements & invoicing
Downloadable recovery statements and clean monthly invoices tied to actual recovered dollars, not estimates.
The math
What are denied claims costing your dental practice?
Four sliders, no email, no file needed. See the annual number, then check it against your real remittances with the free audit.
Denied and never appealed, per yearEstimate
$113,400
RecoverableEstimate
$68,040
Your net after our 20% feeEstimate
$54,432
money you have already earned
How this is estimated: we assume 60% of unworked denied dollars are recoverable, in line with typical recoverability by denial reason. Your real number comes from your remittance files.
Pricing
One simple fee. Tied to money you actually see.
We keep 20% of the denied dollars we recover for you. That is the whole model. No retainers, no monthly minimums, no setup fees.
Denial recovery, on contingency
20%
of the denied dollars we actually recover
- Every denied claim triaged by reason code
- Appeals and corrected claims, drafted and worked for you
- AI-drafted, always reviewed by a specialist before it reaches a payer
- Live portal: status and dollars on every claim
- Monthly recovery statements and clean invoices
- No recovery, no fee
If we recover nothing, you pay nothing. Backlog engagements start at a $10,000 denied-claim backlog: below that, specialist review time costs you more than the recovery returns.
Comparing our 20% to a billing company's 6%? A billing company's 6% is charged on every dollar you were already collecting. Our 20% applies only to dollars you had written off. If we recover nothing, you pay nothing.
What counts as recovered: we bill only on claims we worked that were paid following our appeal or corrected claim. Claims your team already had in appeal are excluded.
The Revamend Guarantee
Written into the Master Service Agreement, word for word.
- No recovery, no fee. We keep 20% of dollars actually recovered, and nothing otherwise.
- No setup fees and no monthly retainer on recovery work.
- Cancel anytime. The Letter of Authorization is revocable in writing, effective immediately.
- Your data leaves with you. PHI is returned or destroyed within 30 days of termination, per the BAA.
- You see everything. Every claim, action, and recovered dollar is visible in your portal.
Security
HIPAA-aware by design
Handling denied claims means handling protected health information. The platform was built for that reality from the first line of code, not retrofitted for it.
Read the full trust center: subprocessors, retention, breach policy →
Strict practice isolation
Row-level security at the database layer means your team and your portal only ever see your practice's data.
Complete audit trail
Every action on every claim is logged, with no patient health information stored in audit metadata.
Least-privilege access
Recovery staff see only the practices they're assigned to. Access is granted per practice, never globally.
Minimal PHI footprint
We work claims, not charts. Only the claim-level data needed to appeal a denial is ever stored.
Our operating standards
Commitments you can hold us to
Triaged in 2 business days
Every denial you send is triaged by reason code within 2 business days of ingest.
First appeals out in 5
The first batch of appeals is drafted, reviewed, and out the door within 5 business days.
Follow-up every 7 days
No claim sits idle. Every open claim gets payer follow-up at least every 7 days.
Nothing happens off the books
Every action is logged and visible in your portal the moment it happens.
FAQ
Dental denial recovery questions
How fast can we start?
Onboarding is fully online and takes about 10 minutes: tell us about your practice, upload a remittance export, and sign the authorization electronically. No sales call required. We start triaging within one business day.
What do we need to send to get started?
A recent remittance export: X12 835 (ERA) files or a CSV of denied claims from your practice management system. The onboarding flow includes export instructions for Dentrix, Eaglesoft, Open Dental, Curve, and clearinghouses. Can't export? Check one box and we'll send exact steps for your setup.
Will this add work for our front office?
No. Once claims are loaded, our team works the appeals. Your staff check progress in the portal instead of fielding status calls or chasing payers.
Who can see our data?
Only the recovery specialists assigned to your practice, and your own portal users. Isolation is enforced at the database level, not just in the interface.
Where does your team work?
Our recovery specialists are a distributed team, including members outside the United States, which is standard practice in U.S. revenue cycle management. HIPAA applies to us as a Business Associate regardless of geography: a BAA is signed before any PHI moves, access is least-privilege per practice, every action is audit-logged, devices are company-controlled, and all data is stored in US data centers. The full picture is on our trust center.
How do you charge?
One fee: 20% of the dollars we actually recover, and you pay nothing if we recover nothing. No retainers, monthly minimums, or setup fees. We bill only on claims we worked that were paid following our appeal or corrected claim, and backlog engagements start at $10,000 in denied claims. The full fee schedule is shown during onboarding, before you sign anything.
We already outsource our billing. Do we need this?
Maybe not, and we will say so. Full-service billing companies charge a percentage of ALL your collections and treat denials as one task among many. We work denials only, on contingency, and only get paid on dollars actually recovered. The math matters too: a billing company's 6% is charged on every dollar you were already collecting, while our 20% applies only to dollars you had written off. Best fit: practices that bill in-house and watch denials pile up. If your biller already works appeals aggressively, you may not need us, and we will tell you so.
Stop writing off denied claims.
Fifteen minutes from now, we could already have your denials in hand. Onboard fully online. No calls, no meetings, no waiting.
Prefer email? support@revamend.com