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Denial recovery for U.S. dental practices

Recover the money your dental practice lost to denied claims.

We work your denied insurance claims end to end. Every claim is triaged by denial reason, appealed with AI-drafted letters reviewed by specialists, and tracked in a portal you can see, down to the recovered dollar.

  • HIPAA-aware by design
  • Native X12 835 / ERA ingest
  • Fully online onboarding, no calls
0%
recovery rate
$0.00M
returned to the practice
0
claims recovered
0
days avg. to resolution

Figures from a sample client workspace, shown for illustration.

The problem

Denied dental claims quietly drain your practice

Payers deny claims for fixable reasons: missing narratives, frequency limits, coordination of benefits. Most are recoverable. Most are never worked.

They pile up

Front office teams are built to run a practice, not to fight payers. Denials land in a queue nobody has time to work.

They get written off

Every unworked denial becomes a write-off. Money the practice already earned quietly disappears from the books.

Nobody can see them

Without claim-level tracking, you can't tell what was appealed, what was recovered, and what simply expired.

How it works

From remittance file to recovered dollars

Getting started takes one file export. Everything after that is on us.

01

Onboard online in ~10 minutes

Tell us about your practice, upload an ERA (X12 835) or CSV export, and e-sign the authorization. No sales call, no demo to schedule.

02

We triage by reason code

Every claim is grouped by its CARC denial reason and matched to a proven fix playbook. No guesswork, no cherry-picking.

03

Appeals drafted with AI, reviewed by people

Appeal letters and corrected claims are drafted in seconds, then reviewed by a recovery specialist before anything reaches a payer.

04

You watch the money come back

Every claim is tracked to payment in your portal, with recovered dollars recorded claim by claim.

Zero phone calls

Signed up, data in hand, in under 15 minutes

Everything we need to start recovering, collected in one online flow. No discovery call, no demo scheduling, no email back-and-forth.

~5 min

Tell us about your practice

Practice details, claim volume, top payers, and your practice management system.

~5 min

Hand us your denials

Drag in ERA / 835 files or a CSV. Export instructions included for every major PMS.

~2 min

E-sign and you're done

Sign the BAA and work authorization electronically. We start triaging within a business day.

Start onboarding now

Progress autosaves. Leave and pick up where you stopped.

What you get

A complete denial-recovery operation, on tap

The team, the process, and the software. No billing department required.

Playbooks for every denial reason

A standard, proven fix for each CARC code: missing tooth clause, frequency limits, coordination of benefits, timely filing, and more.

AI-assisted appeals

Appeal letters and corrected claims drafted by AI in seconds, then reviewed and signed off by a human specialist.

Claim-by-claim tracking

Status, dollars, and full history on every claim, from first triage to posted payment. Nothing falls through the cracks.

A portal for your practice

Log in any time to see open denials, appeals in progress, and recovered totals. No email chasing, no status calls.

Per-payer analytics

See which payers deny most and pay slowest, with days-to-resolution tracked automatically across your book.

Statements & invoicing

Downloadable recovery statements and clean monthly invoices tied to actual recovered dollars, not estimates.

Pricing

Two ways to work with us

Start with the backlog, stay for the monitoring. Either way, our fees are tied to money you actually see.

Contingency

Backlog Recovery

Clean up what payers already denied.

20% of dollars we actually recover

  • Every denied claim triaged by reason code
  • Appeals and corrected claims, drafted and worked for you
  • Live portal: status and dollars on every claim
  • Monthly recovery statements and clean invoices
  • No recovery, no fee

If we recover nothing, you pay nothing.

Monthly subscription

Denial Monitoring

Stay clean and catch denials the week they happen.

Monthly flat fee scaled to claim volume

  • Continuous ERA feed, every remittance reviewed
  • New denials worked while they're still appealable
  • Monthly report: recovered, prevented, payer trends
  • Alerts when a payer's behavior shifts
  • Discounted recovery rate on everything we work

Exact subscription pricing is shown during onboarding.

See your exact fee schedule in onboarding

Full fee schedule is shown before you sign anything.

Security

HIPAA-aware by design

Handling denied claims means handling protected health information. The platform was built for that reality from the first line of code, not retrofitted for it.

Isolation enforced in the database, not just the interface.

Strict practice isolation

Row-level security at the database layer means your team and your portal only ever see your practice's data.

Complete audit trail

Every action on every claim is logged, with no patient health information stored in audit metadata.

Least-privilege access

Recovery staff see only the practices they're assigned to. Access is granted per practice, never globally.

Minimal PHI footprint

We work claims, not charts. Only the claim-level data needed to appeal a denial is ever stored.

FAQ

Common questions

How fast can we start?

Onboarding is fully online and takes about 10 to 15 minutes: tell us about your practice, upload a remittance export, and sign the authorization electronically. No sales call required. We start triaging within one business day.

What do we need to send to get started?

A recent remittance export: X12 835 (ERA) files or a CSV of denied claims from your practice management system. The onboarding flow includes export instructions for Dentrix, Eaglesoft, Open Dental, Curve, and clearinghouses. Can't export? Check one box and we'll send exact steps for your setup.

Will this add work for our front office?

No. Once claims are loaded, our team works the appeals. Your staff check progress in the portal instead of fielding status calls or chasing payers.

Who can see our data?

Only the recovery specialists assigned to your practice, and your own portal users. Isolation is enforced at the database level, not just in the interface.

How do you charge?

Backlog recovery is a 20% contingency fee: we keep 20% of the dollars we actually recover, and you pay nothing if we recover nothing. Ongoing denial monitoring is a flat monthly subscription with a discounted recovery rate. The full fee schedule is shown during onboarding, before you sign anything.

Stop writing off denied claims.

Fifteen minutes from now, we could already have your denials in hand. Onboard fully online. No calls, no meetings, no waiting.

Prefer email? hello@revamend.com